Here at Friends of Ibba Girls’ School, we are committed to using our supporters’ and volunteers’ data responsibly and fairly. Your rights and privacy matter to us.
Collecting supporter data is important, because it allows us to keep in touch, maintain our supporter relationships, analyse trends and fundraise for the vital needs of the girl students at Ibba Girls’ Boarding School, South Sudan.
For visitors to our website: This policy only applies to our site. If you leave our site via a link or otherwise, you will then be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check its policy before continuing to access the site.
In this policy, Friends of Ibba Girls’ School (registered charity in England and Wales, with charity number 1146220) is the ‘data controller’ for the purposes of data protection legislation. Therefore, ‘we’, and ‘us’ refer to Friends of Ibba Girls’ School, including our trustees, staff and volunteers.
This policy sets out
We collect data
Sometimes we may collect data through optional surveys, including surveys on our website.
Occasionally, we may record financial information, such as bank details, for example if you ask us to return a donation made in error, in keeping with our Donation Returns Policy.
We collect your data
How we process your data
Some of our processing happens automatically through our mailing client, currently MailChimp, a service of The Rocket Science Group – for example our mailing list automatically detects invalid addresses, handles unsubscribe requests made through the links in our emails and segments people according to how much they have donated in the past. This is important for helping to make sure that our emails are appropriate for each recipient.
Meanwhile, a lot of our processing – including key administrative functions – is currently carried out manually by Acorn Fundraising & Consultancy Ltd, a trusted third party that we closely oversee and have worked with for many years. From time to time, other trusted third parties may be employed for purposes that require data processing. These purposes will be in line with the permissions you have given us.
Your data may also be used from time to time by volunteers and third party organisations for specific projects, such as schools fundraising campaigns. In these cases, each volunteer does not have access to our full database and will be overseen by us. Sometimes volunteers fundraise or organise events in aid of us – in such instances we may share a curated selection of your data with them because we think that the event may be of interest to you, but only after the volunteers have signed up to the FIGS Data Handling Policy, which clearly sets out how they may use your data.
For the purposes of data protection regulation, in all interactions with third parties, Friends of Ibba Girls’ School remains the ‘data controller’, while third parties are ‘data processors’.
Specific Information about IP addresses and cookies
When you visit our website, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. These are statistical data about our users' browsing actions and patterns, do not identify any individual, and we will not collect personal information in this way.
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and help us:
We will also use the information:
How long we keep your data
Every three years, we will offer all our supporters the chance to renew their consent to receiving communications from us, and to reconfirm what types of communication they are happy to receive. Therefore, your consent to communications will last for a maximum of three years. You may still opt out at any time.
However, because of the long-term nature of many of our supporters’ relationships with us, we will keep data for up to 15 years from your last interaction with us (e.g. donating, contacting us in any way, or opting in to our communications). After that point, we may keep your data, with all identifiers and contact details deleted, for anonymous trend analysis. You may ask us to anonymise or remove your data earlier, as set out in the following section.
Under data protection law, you have a number of rights regarding your data.
If you want to make a request, but are not sure where it fits into your rights, please contact us and we will do our best to help you.
Your rights are set out in full in the General Data Protection Regulation, which comes into effect on 25th May 2018, and in the Privacy and Electronic Communications Regulations, 2003.
Our Contact Details
You can get in touch with us at any time via: firstname.lastname@example.org.
If you would like to raise a complaint, please see our Complaints Procedure here and get in touch with us at email@example.com.
Postal address: 77 Styvechale Avenue, Coventry, CV5 6DW, United Kingdom